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Roots Unity

Support

A question, a problem or a suggestion? We reply within 48 working hours.

Write to us

Write to us at support@roots-unity.com. You will receive an automatic acknowledgement, and you can reply to that message to add details. If the app is not working, please state the app version and your iPhone model.

Frequently asked questions

How do I get a refund for an App Store purchase?

Purchases are handled by Apple, which is the only one able to refund. Make your request at reportaproblem.apple.com.

How do I manage or cancel a subscription?

On your iPhone: Settings, then your name, then Subscriptions.

The app is not working properly.

Update the app and iOS, then restart the app. If the problem continues, write to us at the address above.

What do you do with my personal data?

See our privacy policy.

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